undyed+ net shop Instructions for use and information regarding the Specified Commercial Transactions Law
●Orders are accepted via the Internet shopping cart or by email.
●Reception is from 10:00 to 18:00. Closed on Sundays and Mondays. We are closed during the year-end and New Year holidays. Other holidays will be announced on our homepage.
●Most of undyed+'s products are made by hand using natural fibers in their natural colors. Please note that there may be slight differences in color and size. If you have any questions, please contact us in advance.
undyed-plus@artcore.co.jp
●Due to the color representation of computer displays, the actual color and image may differ slightly from the actual product. note that.
●Please accept our apologies if the item you ordered is out of stock.
In that case, we will contact you by email, phone, or fax.
●When the product arrives, please check the contents as soon as possible.
Order flow from this online shop
(1) Click "Add to Cart" → "View Cart" → "Proceed to Checkout".
(2) Enter your name, email address, and address. In the "Address" field, please enter the street number below the city/ward/town name, and then fill in the following in order. In particular, please be sure to enter your email address correctly.
(3) Delivery is by courier. Shipping charges are as follows.
(4) Payment method, credit card: VISA/MASTER/JCB/AMEX, etc."please use. For bank transfer or cash on delivery, please click "Offline payment".
*Bank transfer (bank transfer fees will be borne by the customer)
Please make the payment within one week after receiving your order confirmation email from us.
If payment is not received within the deadline, the reservation will be automatically cancelled. (Please contact us(Except if available)
Tokyo-Mitsubishi UFJ Bank Shukugawa Branch Regular 3521562 Name Yu) Takehara
Sumitomo Mitsui Banking Corporation Shukugawa Branch Ordinary Account Number 4122961 Yugen Gaisha Takehara
*Sagawa Express cash on delivery
Please select "offline payment"Customers who wish to pay cash on deliveryin the notes section or in the order confirmation email from us.
Please fill in your request for cash on delivery and your desired delivery date and time before sending it back.please. Thank you for your understanding.
(5) To the email address you provided,You will receive an automatic email from ``WIX Stores'' with the order details, ``Nice! You just got an order.'' After that, our companyWe will send you a confirmation email again. Thank you.
(6) We will ship the product. We will ship within 3 business days.
For those paying by bank transfer, the item will be shipped within 3 business days after payment is confirmed. It may take 3-4 days for payment confirmation.
*Due to road conditions, etc., we may not be able to deliver your package at your desired time. Please note.
about shipping cost
●A shipping fee will be charged for each delivery.
●Delivery methods are Sagawa Express and Yamato Takkyubin. It depends on the product you order.
●Shipping is free for customers who purchase over 10,000 yen.
Hokkaido/￥800
Tohoku: Aomori, Akita, Iwate, Miyagi, Yamagata, Fukushima/￥600
Shinetsu: Niigata/Nagano ¥600
Kanto: Ibaraki, Tochigi, Gunma, Yamanashi, Saitama, Chiba, Kanagawa, Tokyo/￥600
Hokuriku: Toyama, Ishikawa, Fukui/￥600
Chubu: Shizuoka, Aichi, Mie, Gifu/￥600
Kansai: Osaka, Kyoto, Shiga, Nara, Wakayama, Hyogo/￥500
China: Okayama, Hiroshima, Yamaguchi, Tottori, Shimane/￥600
Shikoku: Kagawa, Tokushima, Ehime, Kochi/￥600
Kyushu: Fukuoka, Saga, Kumamoto, Oita, Nagasaki, Miyazaki, Kagoshima/\800
Okinawa/\1000
About returns and exchanges
[Return due to customer's convenience]
If you wish to return the item, it must be unused, unused and with tags intact and must have been received within one week. Return shipping costs will be borne by the customer. Please note.
[Returns due to defective or incorrect items]
We take great care in handling our products, but if you receive a defective product or a product different from the one you ordered, please contact us within one week after receiving the product.
We will promptly ship a replacement product. If the item is out of stock, we will accept returns. The return shipping fee will be borne by us, so please send it back by cash on delivery.
If there is any damage or mistake during shipping, please contact us. We will send you a replacement item at our expense.
In that case, the shipping company may contact you directly.
[About order cancellation]
You can cancel your order before it is shipped. There will be no cancellation fee.
If the ordered product has been shipped, we will handle it in the same way as "returns due to customer's convenience."
Description regarding Specified Commercial Transactions Law
Distributor: Takehara Co., Ltd.
Shop name: undyed+ (Undyed Plus)
Chief Operating Officer: Shoko Takehara
Address: 6-9 Matsuocho, Nishinomiya City, Hyogo Prefecture 662-0076
T(0798)72-2310 F. ( 0798)78-5722
E-mail. undyed-plus@artcore.co.jp
